Privacy Policy

Welcome to https://mycche.org (the “Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Cook County Higher Education (collectively, “Services”) (“Authorized Customers”).

“Personally Identifiable Information”

Refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the names, addresses, phone numbers, and email addresses of Authorized Customer when the Authorized Customer intends to make a purchase (registering for an event).

What organizations are collecting the information?

In addition to our direct collection of information, our third-party service vendors (our merchant vendors Stripe, PayPal, and BlueSnap) who may provide such services as credit, insurance, and escrow services may collect this information from our Authorized Customers (when you check out with your credit card). We do not control how these third parties use such information, but they are required to disclose how they use personal information on their own websites.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customize the Site to make appropriate service offerings and to fulfill buying and selling requests on the Site (registering for an event). We may email Visitors and Authorized Customers about an upcoming event/workshop opportunities based on previous purchases. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries or to provide requested information.

To whom may the information be shared?

We do not share any Personally Identifiable Information about Visitors or Authorized Customers to any organizations or companies.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by Cook County Higher Education is securely stored and is not accessible to third parties.

What choices are available to Visitors regarding the collection, use, and distribution of the information?

Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by responding to emails as instructed or unsubscribing to newsletters.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.

Are Cookies Used on the Site?

Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused for more than 10 minutes, we will automatically log the Authorized Customer off. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using https://mycche.org, with the drawback that certain features of the website may not function properly without the aid of cookies.

Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website. You can find more details about which cookies are used on our cookies info page here: https://mycche.org/cookie-policy/

How does Cook County Higher Education use login information?

Cook County Higher Education uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user’s movement and use, and gather broad demographic information.

How does the Site keep Personally Identifiable Information secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers that a customer chooses to save in our ProClass Registration System is protected by encryption protocols. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at office@mycche.org

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?

We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting office@mycche.org. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

Your Rights

These are summarized rights that you have under data protection law:

  • The right to access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to object to processing
  • The right to data portability
  • The right to complain to a supervisory authority
  • The right to withdraw consent

What happens if the Privacy Policy Changes?

We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.

Links

https://mycche.org contains links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

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