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FREE

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Seeking Voluntary Compliance through Connection
June 24
1-3pm
Join us for an online workshop from the People Incorporated Training Institute to learn how to establish connection and agreement while communicating Covid-19 rules and regulations with customers. Develop tools for working to prevent escalation and, if needed, de-escalate situations.
In this webinar you will:
* Practice non-confrontational ways to enforce rules and set limits
* Improve key elements of nonverbal communication
* Use a reflective verbal toolbox
* Develop a paradigm for understanding the de-escalation process
We will not be recording this event. 

FREE – Donations Welcome – Registration Required

After registering, you will receive a confirmation email containing information about joining the Webinar.

Presenter:

Russ Turner, MA, MS, Director of the People Incorporated Training Institute

Programming fully funded by Cook County Higher Education.

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Details

Date:
June 24, 2020
Time:
1:00 pm - 3:00 pm CDT
Cost:
Free
Event Category:

Organizer

Cook County Higher Education
Phone:
218-387-3411
Email:
office@myCCHE.org

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